We value our customers and
strive to provide excellent
customer support.
- How do i create an account?
- How can i place an order?
- Is my payment information secure?
- Can i make changes to my order after it has been placed?
- How can i check the status of my order?
- What should I do if I encounter an issue during the checkout process?
Are you a consumer and do you need our assistance?
Contact our customer service
If you've recently purchased one of our products and have a question, our customer support team is ready to help.
For warranty claims in Europe, Africa, or Asia, please reach out to us at customerservice@shots.nl.
For warranty claims in the Americas or Oceania, contact us at warranty@shotsamerica.com.
Do you have a defective product and need to make a warranty claim? Please include a copy of your purchase receipt from the store where you made your purchase.
Are you one of our B2B partners? Log in and visit the customer service page, where our dedicated team is prepared to assist!